This Privacy Policy explains how MANAGE MAKER AISYSTEMS LLP ("we", "us", "our") collects, uses, stores and shares personal data when you visit managemaker.org or contact us. It applies to information we process as a data controller under the UK GDPR and the Data Protection Act 2018.
1. Who we are
Data controller:
MANAGE MAKER AISYSTEMS LLP
Registered in England and Wales, Partnership No. OC460528
Registered office: Stoney Works, 8 Stoney Lane, London, United Kingdom SE19 3BD
Email: support@managemaker.org
We are not currently required to appoint a Data Protection Officer. For any privacy-related questions, please write to the email above.
2. What personal data we collect
When you use the contact form on managemaker.org we collect:
- name
- email address
- company name (if provided)
- the content of your message (up to 500 characters)
When you visit the Site we may automatically collect:
- IP address (truncated where possible)
- browser type and version
- pages viewed and time spent
- referrer URL
- date and time of access
We do not knowingly collect special categories of personal data and we do not collect data from children under 13.
3. Why we use it and our legal basis
| Purpose | Personal data used | Legal basis (UK GDPR Art. 6) |
|---|---|---|
| Reply to your enquiry, prepare a proposal | name, email, company, message | Art. 6(1)(b) — steps prior to entering into a contract |
| Keep records of business communications | name, email, message | Art. 6(1)(f) — legitimate interest in running our business |
| Operate and secure the Site | technical data | Art. 6(1)(f) — legitimate interest in site security and analytics |
| Send marketing emails (only if you opt in) | name, email | Art. 6(1)(a) — consent |
| Comply with legal obligations (tax, accounting) | contact data | Art. 6(1)(c) — legal obligation |
4. Who we share data with
We share personal data only with processors who help us run the business, under written data processing agreements:
- Website platform:Readdy.ai (website hosting and contact-form delivery)
- Email infrastructure:our business email provider
- Cloud infrastructure:Amazon Web Services and Microsoft Azure (for the AI services we operate on behalf of clients)
- Professional advisers:accountants and lawyers, where strictly necessary
We do not sell personal data and we do not share it for third-party advertising.
5. International transfers
Some of our processors are based outside the United Kingdom (typically the United States and the European Economic Area). Where we transfer personal data outside the UK we rely on:
- the UK adequacy regulations where the receiving country has been recognised as adequate, or
- the International Data Transfer Agreement (IDTA) or the UK Addendum to the EU Standard Contractual Clauses, with supplementary measures where appropriate.
You can request a copy of the transfer mechanism applicable to a specific processor by writing to support@managemaker.org.
6. How long we keep data
- Contact-form enquiries that do not lead to a contract:deleted within 12 months.
- Records of clients and projects:kept for the duration of the engagement and for 6 years afterwards to comply with UK accounting and tax rules.
- Marketing-list entries:kept until you unsubscribe or for 2 years of inactivity, whichever comes first.
- Server logs:30 days.
7. Your rights
Under UK GDPR you have the right to:
- access your personal data (Art. 15)
- rectify inaccurate data (Art. 16)
- erase your data ("right to be forgotten") in certain situations (Art. 17)
- restrict processing (Art. 18)
- data portability (Art. 20)
- object to processing based on legitimate interests (Art. 21)
- withdraw consent at any time, where processing is based on consent
To exercise any of these rights, email support@managemaker.org. We will reply within one calendar month.
You also have the right to lodge a complaint with the UK supervisory authority: Information Commissioner's Office (ICO), Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF, +44 303 123 1113, ico.org.uk.
8. Cookies
We use essential cookies required for the Site to function and limited analytics cookies. You can refuse non-essential cookies through the cookie banner shown on your first visit and change your choice at any time via the "Cookie settings" link in the footer.
9. Automated decision-making
We do not make decisions about you based solely on automated processing that produce legal or similarly significant effects.
10. Security
We use industry-standard technical and organisational measures (TLS encryption in transit, access controls, reputable cloud providers) to protect personal data. No internet transmission is fully secure, so we cannot guarantee absolute security.
11. Changes to this policy
We may update this policy from time to time. The "last updated" date at the top shows when it was last changed. Material changes will be announced on the homepage at least 30 days in advance.
12. Contact
Questions or requests:
MANAGE MAKER AISYSTEMS LLP
Stoney Works, 8 Stoney Lane, London, United Kingdom SE19 3BD
Email: support@managemaker.org